01 Is Symphobia compatible with Kontakt 2?
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| Kontakt 2 is no longer supported. The original 1.0 version of Symphobia could be loaded into Kontakt 2 or Kontakt Player 2. Currently we ship Symphobia 1.2 which comes bundled with Kontakt Player 4.1.1 and includes programs for Kontakt 3.5 and Kontakt 4.
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02 Does Symphobia contain samples from Orchestral Brass Classic?
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| No. All brass recordings in Symphobia are COMPLETELY NEW. The concept of both libraries is different. Symphobia features full-brass ensembles covering the full keyboard. Orchestral Brass Classic features brass samples per section and per instrument.
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03 Does Symphobia include percussion samples?
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| No. Symphobia does NOT include separate percussion instruments or samples. However, some percussion is featured as part of certain orchestral patches, such as strings brass timpani staccato hits. For multi-sampled percussion please check out TRUE STRIKE series.
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04 How many installs does one Symphobia license allow?
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| Two. The library needs to be activated online using the Native Instruments Service Center. A maximum of two installations of Symphobia may be running at one time. These installation MUST be used by the same user. A license may NOT be shared among more than one user.
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05 Is Symphobia a locked sample library?
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| Symphobia's audio pool is locked and stored inside encrypted Kontakt NKX files. All other program elements are unlocked and can be edited using a full version of Kontakt.
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06 Can I move my Symphobia installation to another HD or computer?
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It is possible to move the library to another hard drive or computer. It is important that you move the entire product folder, so that the structure inside remains intact.
MOVING TO ANOTHER HD ON THE SAME COMPUTER
After moving the entire library folder to another hard drive on the same computer, you will get a warning message the next time you start Kontakt. Click Locate. The Content Missing dialog opens. If you want to locate the folder manually, click on the Browse for folder button. This will open a dialog allowing you to set a path to your library's new location. Alternatively, you can have Kontakt search the filesystem by itself.
MOVING TO ANOTHER COMPUTER
After moving the entire library folder to another computer (for example over the network), you will have to add it as a new library to Kontakt. Start Kontakt and click the Add Library button. Browse to the library's location and confirm. Because you are starting to use the library on a new system, the library has to be activated using the NI Service Center. Until you do, the library will run in demo mode.
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07 I applied the 1.1 update, however when I open an old project, all Kontakt programs are still version 1.0. Is this correct?
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Yes, this is correct. When you save a project in, say, a sequencer, all Kontakt instrument information and settings are saved with the project. You can compare this to a custom Kontakt Multi for each project. The instrument information is unique from this point on.
If you wish to use the new 1.1 programming you need to remove and reload the Kontakt instruments in question. The big advantage is that existing projects will playback exactly the same way and won't be touched by any instrument updates.
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08 Can I expect more updates for Symphobia in the future?
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| Definitely. We will keep improving and refreshing Symphobia. New updates are always in the works.
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09 I saw Symphobia offered at an auction website. What are the risks buying this way?
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| First of all, please realize that some auction websites may offer illegal versions. Using an illegal version is a direct violation of our products' license agreements and against applicable law. If you do believe an auction website is offering a legitimate version, the main risk of buying it this way is that the that the product may have already been used by the seller. There is no way to check if it isn't. Without a proper license transfer you may run into problems activating the library with the serial number in the package. The serial number may have already been used. Another risk is that the package may have been opened and be incomplete, such as a missing DVD, manual or serial number. We strongly discourage you to buy our products at auction websites.
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10 Some of the sounds used in Multis cannot be found as separate patches in the Instruments folder
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| To make the Multis as interesting as possible, sometimes the individual sounds were tweaked using the Kontakt engine and effects. This means that some elements may not be found as separate patches in the Instruments folder. However, you can simply delete the other elements from a Multi and use that, or select an individual element in a Multi and save it as a new NKI file. We also gave each track inside a Multi a simple, non-technical name, so that you can quickly see what elements a Multi is made of. This means that the track names may differ from the ones in the Instruments folder.
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11 Can I purchase additional licenses?
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| We offer additional Symphobia licenses at 50% of the full pricing. These side-licenses may STRICTLY be used by the owner of the original license. Additional users require a NEW license. Please contact us for more information.
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12 Is Symphobia 64 bit?
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AUDIO: The Symphobia audio pool is 44.1 kHz and 24 bit.
SOFTWARE: Kontakt 4 and Kontakt Player 4 offer full 64 bit under Windows. Under OS X you can use the memory management server to utilize all of your computer's RAM.
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13 I want to install Symphobia on a second system, but my password is not accepted.
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| When activating Symphobia in the Service Center, double-check that you are using your Native Instruments username and password. This is a different log in than your ProjectSAM website account log in.
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